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Dear Trade Partners,

As we continue to implement operational measures across our retail network with the health and well-being of our employees, customers and partners top of mind, we would like to remind you of our policy on communications with our stores.

• Whenever possible, please refrain from calling or emailing stores at this time.
• DDVP suppliers can communicate through the portal.
• As an exception, direct delivery suppliers who are not on DDVP can continue to call or email as required for the stores to place orders.

Our store managers and teams continue to adapt to provide a safe shopping experience for our customers and we would like to minimize any interruptions to their daily operations.

We’d like to thank you for your cooperation over the past two months and we appreciate your continued partnership and patience as we operate through this unprecedented time together.


Carolyn O-Grady Gold
Vice President, Merchandising

Rafik Louli
Vice President, Retail Operations